Home » Success Stories » Design and Operationalising an Enterprise Architecture Office for DACO
Dammam Airports Company manages critical airport infrastructure and operations, requiring strong coordination between operational systems, enterprise IT, and long-term transformation initiatives.
To support modernization and ensure alignment between business operations and technology investments, the organization required a structured enterprise architecture capability.
This engagement delivered the design and operationalization of an Enterprise Architecture Office, enabling improved governance, architectural visibility, and alignment across complex airport environments.
Lack of centralized enterprise architecture function and fragmented alignment between operations and technology
Design and implementation of an Enterprise Architecture Office with governance, models, and lifecycle processes
Improved architectural governance, visibility, and alignment between business and technology initiatives
Designed and established the Enterprise Architecture Office structure and operating model
Defined architectural principles and domain models across business, data, application, and technology layers
Introduced a lifecycle-driven EA approach to support consistent decision-making and solution design
Established governance mechanisms including architecture review boards and approval processes
Integrated EA practices with project and portfolio management for aligned investment planning
Supported use cases such as system rationalization and alignment of digital initiatives with business capabilities
Enabled structured evaluation of technology investments and transformation initiatives
Enterprise Architecture Office design and operationalization
Governance-driven alignment across operational and IT domains
Structured approach to investment and transformation planning
Through this engagement, DACO established a structured enterprise architecture capability, enabling improved governance, visibility, and alignment across its complex airport operations.
