Privacy Policy

Last updated: January 2026

Please note that this Privacy Policy may be updated from time to time to reflect changes in the way Eternal Nexus processes personal data, changes to our services, changes to website functionality, or changes in applicable law.

This page explains how Eternal Nexus collects, uses, stores, and protects personal data, as well as the rights available to individuals in relation to such processing.

For the purposes of this Privacy Policy, “Eternal Nexus”, “the Company”, “we”, “us”, and “our” refer to Eternal Nexus LLC, and “you” or “your” refer to any visitor, contact, customer, prospective customer, partner, supplier representative, or other individual whose personal data we may process.

1. Our Commitment to Personal Data Protection

Eternal Nexus is committed to protecting personal data and handling it responsibly, lawfully, fairly, and transparently.

We seek to process personal data in accordance with applicable data protection and privacy laws that may apply to our operations, our users, our clients, and our business relationships.

2. Principles We Follow

In processing personal data, Eternal Nexus aims to apply the following principles:

  • processing personal data for explicit, specific, and legitimate purposes;
  • collecting only data that is relevant and proportionate to the purposes for which it is processed;
  • being transparent about how personal data is used;
  • keeping personal data accurate and up to date where appropriate;
  • retaining personal data only for as long as necessary;
  • protecting personal data through appropriate technical and organisational measures;
  • respecting the rights of individuals in relation to their personal data;
  • maintaining accountability in how personal data is managed and governed.

3. The Personal Data We May Collect

Depending on the nature of your interaction with us, Eternal Nexus may collect and process personal data such as:

  • your name;
  • your email address;
  • your phone number;
  • your company name;
  • your job title or professional role;
  • information you submit through contact forms or other website forms;
  • correspondence you send to us;
  • information relating to business enquiries, service interests, or engagement requests;
  • technical information relating to your use of our website, where applicable.

We do not seek to collect more personal data than is reasonably necessary for the relevant purpose.

4. How We Collect Personal Data

We may collect personal data in several ways, including:

Directly from you

For example, when you:

  • submit a contact form;
  • contact us by email or other communication channels;
  • request information about our services;
  • register for an event, webinar, or similar activity;
  • download publications or other materials;
  • otherwise provide information to us voluntarily.

Indirectly from third parties

We may receive personal data from third parties, such as:

  • business partners;
  • event co-organisers;
  • referral sources;
  • service providers acting on our behalf;
  • publicly available business or professional sources.

Where data is collected indirectly, we seek to ensure that such data has been obtained lawfully and can be used for the intended purpose.

From public sources

We may collect professional contact information from publicly available sources, such as company websites, directories, or professional networking platforms, where such use is lawful and appropriate for legitimate business purposes.

5. Purposes for Processing Personal Data

Eternal Nexus may process personal data for purposes including:

  • responding to enquiries and contact requests;
  • communicating with prospective clients, customers, partners, and other business contacts;
  • providing information about our services, capabilities, events, publications, or updates;
  • supporting marketing, business development, and commercial relationship management activities;
  • administering and improving our website;
  • managing business relationships and professional interactions;
  • complying with legal, regulatory, contractual, or internal governance obligations;
  • protecting our business, website, systems, and users.

6. Legal Bases for Processing

Where required by applicable law, Eternal Nexus will rely on an appropriate legal basis for processing personal data. Depending on the circumstances, this may include:

  • your consent;
  • the need to take steps at your request prior to entering into a contract;
  • the performance of a contract;
  • compliance with a legal obligation;
  • our legitimate interests in operating, developing, securing, and promoting our business, provided such interests are not overridden by your rights and freedoms.

Where we rely on consent, you may withdraw that consent at any time. Where we rely on legitimate interests, we seek to ensure that such processing remains proportionate and respectful of your rights.

7. Marketing Communications

Where permitted by applicable law, Eternal Nexus may use your contact details to send you information about our services, insights, publications, events, or other relevant business communications.

Where consent is required, we will seek it through appropriate mechanisms. Where consent is not required, we may rely on legitimate interests in conducting relevant and proportionate business communications.

You may opt out of marketing communications at any time by using the unsubscribe link in our communications, where available, or by contacting us directly.

8. Data Minimisation and Relevance

As part of our business and marketing practices, Eternal Nexus seeks to follow the principles of relevance and minimisation. This means we aim to collect only the information that is reasonably necessary to create, maintain, or develop legitimate business relationships or to respond to your requests.

9. Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected, including for the purposes of satisfying legal, regulatory, contractual, operational, or reporting obligations.

Retention periods may vary depending on the type of data, the purpose of processing, and applicable legal requirements. When personal data is no longer required, we will seek to securely delete, anonymise, or otherwise dispose of it appropriately.

10. Access to Personal Data

Personal data may be accessed by authorised personnel within Eternal Nexus where such access is necessary for legitimate business, operational, administrative, technical, marketing, or relationship management purposes.

This may include relevant personnel responsible for:

  • business development and sales;
  • marketing and communications;
  • client relationship management;
  • IT and website administration;
  • legal, compliance, governance, or operational support.

Access is limited to those who need it for legitimate purposes.

11. Sharing of Personal Data

Eternal Nexus may share personal data with selected third parties where necessary and appropriate, such as:

  • IT service providers;
  • website hosting or support providers;
  • CRM, communications, and marketing platform providers;
  • professional advisers;
  • business partners involved in a relevant activity or event;
  • authorities, regulators, courts, or other parties where required by law or to protect our legitimate interests.

Where third parties process personal data on our behalf, we seek to ensure that appropriate safeguards, confidentiality obligations, and data protection measures are in place.

We do not sell personal data.

12. International Transfers

Depending on the nature of our operations, service providers, hosting arrangements, and business relationships, personal data may be transferred to or accessed from jurisdictions outside your country of residence.

Where required by applicable law, Eternal Nexus will seek to ensure that appropriate safeguards are in place for such transfers.

13. Security of Personal Data

Eternal Nexus takes reasonable technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, or other unlawful forms of processing.

However, no system, transmission method, or storage platform can be guaranteed to be completely secure. Accordingly, while we take data protection seriously, we cannot guarantee absolute security.

14. Your Rights

Subject to applicable law, you may have rights in relation to your personal data, including the right to:

  • request access to your personal data;
  • request correction of inaccurate or incomplete personal data;
  • request deletion of your personal data;
  • object to certain processing activities;
  • request restriction of processing;
  • request portability of your personal data where applicable;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with a competent data protection authority.

We may need to verify your identity before responding to a request. We will respond within the timeframes required by applicable law.

15. Contact Regarding Privacy Matters

If you have questions about this Privacy Policy or wish to exercise any of your rights, you may contact Eternal Nexus through our contact us page.

You should include sufficient information to allow us to understand and respond to your request.

16. Complaints

If you believe that the way we process personal data infringes applicable law or your rights, you may have the right to lodge a complaint with the competent data protection authority in the relevant jurisdiction.

17. Cookies

Eternal Nexus may use cookies and similar technologies on its website to support functionality, improve user experience, analyse website usage, and, where applicable, support communications or marketing activity.

Further information about the cookies we use, the purposes for which they are used, and how you can manage your preferences shall be provided in a separate Cookie Policy or cookie notice where applicable.